Privacy Policy (collectively,, we, us or our) wants you to get the most from our services and feel confident when doing so. If you have any questions about this Privacy Policy, please do not hesitate to email us at We’re happy to answer any questions you may have. You may also contact us through our contact form.

Our Privacy Policy will explain how we collect, disclose, and store any information you provide us in order to to help you feel comfortable when navigating through our website, when submitting information, and during any interactions with our cord blood team. The information asked of you may be personal or non-personal and may be used to identify you or make contact with you as needed. This confirms that you agree to our collection and use of such information as described in this Privacy Policy. Our Privacy Policy consists of the following sections:

  1. What personal information is collected from you?
  2. What are “Cookies” and how are they used?
  3. With whom is your information shared?
  4. How is your information used?
  5. How do we protect your information?
  6. Privacy Policy changes

What personal information is collected from you?

We may collect personal information through our websites or in speaking with any of our Cord Blood Specialists. Additional information may be asked when entering sweepstakes, contests, and any other promotions sponsored by Any correspondence will be kept on file.

When referring a family member or friend, we may collect personal information such as name, mailing address, email address, and phone number.

Non-personal Site Usage Information such as domain names and IP addresses is aggregated to measure certain traffic patterns on our websites, such as the number of visits, the average time spent on the website, pages viewed, and so on. If we do combine non-personal information with personal information, the combined information will be treated as personal information as long as it remains combined.

All personal and non-personal information outlined above shall hereforth be known together as Information.

What are “Cookies” and how are they used?

Our websites, online services, email messages, and advertisements may use cookies and other technologies such as pixel tags and web beacons (collectively referred to as “Cookies”). These technologies assist us to understand user behavior, which parts of our website people have visited, and to measure the effectiveness of advertisements and web searches.

A Cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. Any information collected by Cookies is treated as non-personal, and if ever combined with personal information, we treat it as such for the purposes listed under our Privacy Policy.

We authorize third-party advertisment and analytics partners to place Cookies throughout our website, and by using our website, you agree for these Cookies to be used. We do not use technology that responds to a “do-not-track” signal from your web browser.

With whom is your information shared?

By submitting a form on our website or in speaking with any of our Cord Blood Specialists, you agree that we may share your information with marketing partners. Marketing partners are select companies who may send you news, offers, promotions and other information about donating or privately banking your baby’s cord blood.

How is your Information used?

By submitting a form on our website or in speaking with any of our Cord Blood Specialists, you agree to receiving communication from us in the form of e-mails, voice calls, or text messages. Message and data rates may apply from your mobile carrier. You can unsubscribe or opt out of communications with us at any time. For e-mail communications, please follow the Unsubscribe link located at the bottom of the e-mail. For text messages, please reply with “stop.”

Your Information also may be used to provide you with announcements, notices or offers from marketing partners pertaining to any requests for information, guides, or materials. For example, we may use your email address to make contact with you regarding products, services, special offers, and promotions we believe you would find useful. You may opt out from these types of communications directly with the marketing partners.

How do we protect your Information?

We take what we believe to be industry standard security measures (including physical, electronic, and procedural measures) to help safeguard your Information from unauthorized access and disclosure. We use encryption in the transmission of your Information between your system and ours, and we use firewalls and other controls to help prevent unauthorized persons from gaining access to your Information. No system can be completely secure, however, and we cannot guarantee that your Information, searches, or other communication will always remain secure.

Privacy Policy changes

We retain the right to update this Privacy Policy at any time. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the Information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.